Privacy Policy
Last Updated on May 20, 2026
Introduction
At Stalwart Management, we are committed to safeguarding your privacy and ensuring a secure experience on our website. This Privacy Policy explains how we collect, use, store, and protect the information of users (“Users”) who visit and interact with our website (the “Site”).
Personal Information We Collect
We may collect personal identification information from Users in a variety of ways, including when Users:
* Visit the Site
* Fill out a contact or inquiry form
* Request a quote or schedule a consultation
* Subscribe to a newsletter
* Engage with features or services provided through the Site
This may include details such as:
* Full name
* Email address
* Mailing address
* Phone number
* Company name
* Payment information (if applicable)
Users can choose to browse the Site anonymously, but certain services may require voluntarily providing information.
Non-Personal Information
We may also collect non-personal information automatically when Users interact with the Site. This may include:
* Browser type
* Device and operating system
* Internet service provider
* Pages visited and time spent on the Site
* IP address and referring URL
This information is used to optimize user experience and improve our services.
Payment Information
If payment is required for any service, payment details may be securely collected and processed through trusted third-party payment processors. Stalwart Management does not store full payment credentials on our servers.
How We Use Collected Information
Stalwart Management may use personal information for the following purposes:
* To respond to service inquiries and appointment requests
* To improve customer service and website experience
* To send updates, promotional emails, or service-related communications (with opt-out options)
* To process payments or contracts for management services
* To comply with legal obligations or enforce Site policies
Data Security
We implement a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive data exchanged on the Site is encrypted and transmitted over secure connections.
Sharing Your Information
We do not sell, trade, or rent Users' personal information. We may share aggregated demographic data not linked to any personal identification information with trusted partners or service providers for operational purposes.
Your personal data may only be shared when necessary to fulfill the services you request, and only with partners who are required to keep it confidential.
SMS Communications
When you contact Stalwart Management by phone and verbally request that we send you information by text message during a call — for example, asking us to text you a portal link, a contact email address, document information, or follow-up details — you consent to receive transactional SMS messages from Stalwart Management at the phone number you provide. Message frequency varies and is triggered only by your inbound call request. We do not send marketing, promotional, or recurring messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact support@stalwartmgt.com. We do not sell, share, or otherwise disclose your phone number, your SMS opt-in consent, or any SMS-related data to any third party for marketing, promotional, or any other purpose. SMS consent collected by Stalwart Management remains exclusively with Stalwart Management and is not transferred to affiliates, partners, or external entities under any circumstances.
Call Recording and AI-Assisted Communications
Calls placed to Stalwart Management's customer service line may be recorded and processed by an AI-assisted virtual receptionist for quality assurance, training, dispute resolution, and to provide service to you. Recordings and transcripts may be retained for up to twenty-four (24) months from the call date in accordance with our data retention practices. By continuing a call with our AI-assisted receptionist after the opening greeting, you acknowledge that the call may be recorded and that an automated system may collect, store, and process your voice, the contents of the call, and any personal information you provide. You may request a copy of your call recording or request its deletion by contacting support@stalwartmgt.com, subject to applicable legal retention requirements and any pending matters that necessitate retention.
Data Retention
Stalwart Management retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Specific retention periods include: contact and inquiry information for up to seven (7) years; call recordings and transcripts for up to twenty-four (24) months; and payment and contract information for the period required by applicable law.
California Residents (CCPA / CPRA)
If you are a California resident, you have the right to request access to, correction of, or deletion of personal information we maintain about you, to opt out of any sale of personal information (we do not sell personal information), and to be free from discrimination for exercising these rights. To exercise these rights, contact Residentsupport@stalwartmgt.com.
Data Breach Notification
In the event of a data breach affecting your personal information, Stalwart Management will notify affected individuals and any required regulatory authorities in accordance with applicable law.
Cookies
Our Site may use cookies to enhance user experience. Cookies help track activity on the Site and remember preferences for future visits. Users can configure their browser settings to decline cookies. Note: disabling cookies may impact certain Site features.
Policy Updates
Stalwart Management reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage Users to review this policy periodically to stay informed about how we protect your information.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use the Site. Continued use after changes are made will be deemed your acceptance of those changes.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Call: +1 (800) 333-8006
Email: info@stalwartmgt.com